FAQ
How to Automatically Back-up the PostgreSQL Database
To automatically backup the PassagePoint PostgreSQL database, create a Windows task with the changes below to invoke the PostgreSQL agent to back up the database. Create a batch file with the line below, and add it to your Window task: pg_dump -i -h ...
How do I import a list of Visitors or a group into PassagePoint Web Pre‐Registration?
Sample, when using all columns see attached. User should provide CSV/TSV format TEXT(.txt) file with the following requirements. Column header is required and should be included as the very first line, and should specify the following header names ...
How do I add a product license in PassagePoint Gobal?
There are two ways to add a product license in PassagePoint Global: Automatic and Manual. Automatic Entry of PassagePoint Global Licenses - You must have internet connection with port 80 open - Proxy not supported - If automatic fails, use the Manual ...
What ports need to be open for the client to connect to the server?
The following ports are required from the client to the sever: 2080, 9875, 9876 Optional ports needed on the server to the end point: If using email - port 25 If using LDAP - 389 If using ODBC - default ODBC port.
Steps to assign a new station in PassagePoint
No client license is available message. Either all licenses are in use, or licenses and stations in Control Center are misallocated. Follow these steps to assign the station in PassagePoint: The user "admin" should be able to log in, regardless of ...
What are the steps to connect the Honeywell barcode readers (Hyperion 1300g) with Global?
This document shows how to conect the Honeywell barcode readers. How to Install and Configure the Honewell Barcode Scanner
How do I backup my database before performing a PassagePoint upgrade?
It is IMPORTANT you make sure you make backups before the update. On the passagepoint server machine 1) Locate and stop the passagepoint service. 2) Locate the PPGlobal folder and backup the entire "config" folder. 3) On the Database side, see steps ...
What is the import order for the Web Pre-reg group registration Tab Delimited Text file?
The text file must meet with the following requirements: 1. Column header is required and should be included as the very first line, and should specify the following header names (case insensitive) 1. first: column for person first name, REQUIRED 2. ...
ID Scanner Troubleshooting Guide
ID Scanner Troubleshooting Guide If your Drivers’ License / Passport Scanners are disconnecting or going inactive, please follow the steps below to help remedy the issue. NOTE: If you have a QS1000 / Qs2000 For issues please see KB article on ...