How to install and configure the ID-150
We recommend that customers add the following expectation for the following paths for their antivirus - both for the PassagePoint server as well as all machines that install PassagePoint clients. See Kb article on anti virus exclusions.
https://support.stopware.com/portal/en/kb/articles/passagepont-anti-virus-exclusions
The following folders should have full rights for the users:
PPGlobal
Acuant
CSActApp
Give Full Rights to the PPGlobal Folder
• Navigate to the “C” drive, right click “PPGlobal”
• Select Properties>> click "Edit"
• Select Users at the bottom and check "full control" at the bottom>> click "OK"
Give Full Rights to the Acuant Folder
• Navigate to “C:\Program Files (x86)”, right click “Acuant”
• Select Properties>> click "Edit"
• Select Users at the bottom and check "full control" at the bottom>> click "OK"
Enable hidden folders
• Open Windows File Explorer
• Click view on top
• Check "hidden items"
Give Full Rights to the ProgramData Folder (This folder stores the activation key file)
• Navigate to to "C:\Program Data right click "CSActAPP"
• Select Properties>> click "Edit"
• Select Users at the bottom and check "full control" at the bottom>> click "OK"
Instructions:
1) Activate the Activation key
• Navigate to C:\Program Files (x86)\Acuant\SDK >> right click "activation.exe" and run as administrator
• Enter the "activation key" click "Activate on Server"
If the Acuant folder is missing, see KB article below to reinstall the drivers:
2) Update the environment variables
• Navigate to Windows Start> type "Edit the system environment variables" >> Select "Edit the system environment variables" >>In the “System Variables” pane >> Select the “Path” >> Click Edit and move the "C:\Program files (x86)\Acuant\SDK" to the top >> click ok
- If the environment variable is not available. See KB article to reinstall the drivers.
4) Test the scanner outside of PassagePoint using the utility below.
• Please download this test utility >> http://downloads.stopware.com/updates/AcuantSDK/IdTestUtility.zip
• Extract it into its own folder
• run the idtestutility.exe >> choose option 4
• The scanner name should appear at the bottom >> device(s) connected:
• Place a Driver License into the Scanner >> Click scan ID >> the scanner should pull the ID through and perform the scan
7) Turn Off Windows Power Saving Features
Disable Sleep, Hybrid Sleep and USB Selective Suspend:
• Open Control Panel.
• Click on Power Options.
• Under "Preferred plans," click the Change plan settings link for the plan you're currently using. ...
• Under “Put the computer to sleep” select Never
• Click the Change advanced power settings link.
• Click the + sign next to "Sleep"
• Click the + sign next to "Allow hybrid sleep" and change setting to "off" (Skip this step if Hybrid Sleep is not available)
• Click OK.
• Click the + sign next to "USB" settings
• Expand USB selective suspend setting > Change dropdown to Disabled.
• Click OK
Turn Off USB Power Save Feature:
• Open Control Panel
• Click on Device Manager
• Scroll down and select Universal Serial Bus Controller > Expand
• Select USB Root Hub > Right Click > Properties > Power Management
• Uncheck “Allow the computer to turn off this device to save power”
• OK to Save.
• Make sure you perform this step for all USB Root Hub options
8) Add theID-150 to PassagePoint
• Right Click PassagePoint Client Icon and run as Administrator
• Login to PassagePoint >> Add the scanner
• Navigate to Home> Station Preferences> Click add at the bottom
• Select Business cards & Id Scanners > Click Next
• Select Card Scanning Solutions > Click Next
• Select ID-150 > Click Next
• Enter the Scanner Name
• Select the "Auto Detect Region", "Default Country" and "Default State"
• Update the photo brightness as needed. The higher the number the brighter, the lower the darker the scan will be.
• Select 600DPI > Click Finish
Please give PassagePoint 30secs - 1min to communicate with the scanner then Proceed to the next steps.
9) Add the Driver License Parser to PassagePoint
• In Station Preferences> Click add at the bottom
• Select Magnetic Strip Readers > Select Driver license Parser
• Give the Driver License Parser a name
• Enter the Activation Key
• Click 'Test'
• PassagePoint should return a success prompt
• Click Finish
10) Testing the Scanner in PassagePoint
• Navigate to Home> Visit Center> Rapid Registration > Visit Entry
• Click ID / License Icon > Place an ID / DL into the scanner face down