No client license is available. Either all licenses are in use, or licenses and stations in control center are misallocated

No client license is available. Either all licenses are in use, or licenses and stations in control center are misallocated

This message means you are either

1) out of licenses

log in as admin, and go to:
Home > configure > product licenses > count all client licenses.

Then Report center tab, hit "Active users".
Count the number of users, vs. the number of licenses you have.

if you have more users than license count, you are hitting the license limit. Either purchase more licenses, or have someone log off.





2) If not #1 above. then that workstation is not allocated in the control center.

Pls see here to allocate a workstation:
https://support.stopware.com/portal/en/kb/articles/enable-the-enterprise-control-center-in-passagepoint