How to Reset the Admin password (PostgreSQL Backend)

How to Reset the Admin password (PostgreSQL Backend)

If you don't know what back end DB you are running, see here first:

for SQL backend see here:


Search for PGAdmin and run

Select PPAdminIII and run




Click on “postgreSQL Database….” And enter “amber” for the password (without
quotes).



Expand till you see tables





Find x1_useraccount table and select “view top 100 rows”




Find the x_login account and click once in the x_password and change it to
1B2M2Y8AsgTpgAmY7PhCfg==



Restart passagepoint server service. Admin password is now reset to blank.

***NOTE***
This is for the PostgreSQL Backend.
If you are using MS SQL server, use this document instead: