What Backend Database am I running
if you don't know what backend DB, check the sqlContext.xml file on
the server
C:\PPGlobal\Config\sqlcontext.xml
The example below is going out to MS SQL server as the red circle
indicates

The example below is for postgresql
Related Articles
Reset passagepoint Admin password with SQL server Backend
If you don't know what back end DB you are running, see here first: https://support.stopware.com/portal/en/kb/articles/what-backend-database-am-i-running If PassagePoint is running Postgresql, see this: ...
How to Reset the Admin password (PostgreSQL Backend)
If you don't know what back end DB you are running, see here first: https://support.stopware.com/portal/en/kb/articles/what-backend-database-am-i-running for SQL backend see here: Reset passagepoint Admin password with SQL server Backend ...
How to move PassagePont's backend SQL DB to a new SQL server
To move PassagePoint to a new SQL server: 1) Do a full backup of the passagepoint DB on the current SQL server if you don't know which SQL server or what DB it is, see here: ...
How to Automatically Back-up the PostgreSQL Database
To automatically backup the PassagePoint PostgreSQL database, create a Windows task with the changes below to invoke the PostgreSQL agent to back up the database. Create a batch file with the line below, and add it to your Window task: pg_dump -i -h ...
Use MSSQL database instead of PostgreSQL
If you want to use SQL, after PassagePoint has been installed >> go to \PPGlobal\config delete the first 'sqlcontext.xml' file. Then rename the 'sqlcontext.xml.mssql' to 'sqlcontext.xml' Here - edit the new updated 'sqlcontext.xml' You will need to ...