How to Install and Configure the Dymo 550

How to Install and Configure the Dymo 550

How to Install and Configure the Dymo 550


NOTE: Using the forward button to send a label and attempt to retract it, the counter will continue counting. Therefore, it's advisable to refrain from manually feeding labels unnecessarily.

Download the driver package from: http://downloads.stopware.com/updates/files/dymo550.zip

  1. Unzip the ‘dymo550’ 

  2. Right click the “DCDSetup1.4.3.131.exe” and run as an administrator.


Give rights to the printer for everyone in windows:


  1. Navigate to control panel > devices and printers > right click your printer select printer properties

  2. Select security > select everyone >> check manage this printer > check manage documents > click apply and ok

To add the printer:


  1. Log in to PassagePoint

  2. Navigate to home >> station preferences > click add at the bottom right > select badge printers > click 'select printer...' > select the printer from the list

  3. Select the orientation

  4. Select the Paper Size

  5. Click ‘OK’ when finished.


To adjust the brightness:


  1. Navigate to Home > station preferences > change 'Badge Photo Brightness' to 30

  2. Exit PassagePoint and log back in

  3. Test print again, update the brightness as needed.



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