Windows 10 already provides the USB CDC driver so you shouldn't be installing any drivers.
If you are installing on windows 7, 8.1 see link for description and driver install links
https://www.zebra.com/us/en/support-downloads/software/drivers/usb-cdc-driver.html
1) set factory defaults
Follow the instructions, then print and scan the USB - CDC Host
Print and scan Enable code 39 full ascii
4) Presentation
PassagePoint Global does not use 'enter key' or carriage return. If you add it, it will scan invalid.