What ports are required for the Acuant SDK activation
If you are using the "Automatic Activation" option, you must be
connected to the internet to activate your software license key.
If the
computer is behind a firewall, license activation requires that the
firewall be configured to let port 80 (HTTP) traffic in and out. The
software should work without any issues behind a NAT, as the NAT
device/router is specifically tracking source and destination packet
information.
You should receive a message that says “Welcome to the Software Activation Service Application” if it is able to access the site. This is normal and
means it is working.
Please ensure that these ports are unblocked or configured to allow your
workstation(s) access to them. Please check with your IT department or
technical service provided for your organization for more information on
this. If you continue to receive this error even after making any
necessary networking related changes to your organization, please check
with your ISP to ensure that there are no issues with their DNS servers
accessing the site.
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