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INTRODUCING THE NEW Online PassagePoint Support Center - Your One STOP for all Your Support Needs! 
Attention PassagePoint Customers & Resellers, you can now gain direct access to Support Tickets with real-time status, as well as full access to our Technical Knowledge Base & PassagePoint Documentation. 
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    • Popular Articles

    • Can you host the PassagePoint Server in the Cloud?

      Can you host the PassagePoint Server in the Cloud? PassagePoint simply requires an IP address for each PassagePoint client to make a connection to the server regardless of where that server is located.  Typically since PassagePoint is an on-premise ...
    • Automaticlly add destination from HL7 message

      PassagePoint can auto create destinations from the HL7 message This does 2 things: 1) auto creating the destination  2) when a patient is selected, the destination is pre-selected To configure: 1) Add a new Action rule in Home > configure > Actions ...
    • Migrate Data Source to SQL Server

      To migrate to SQL:   1.    Create a clean database in SQL Server.  You can get username/password (SQL authentication) from your DBA (database administrator).   2.    In Database tools => select Migrate data source   3.    Set the JDBC Target Data ...
    • Steps to assign a new station in PassagePoint

      No client license is available message. Either all licenses are in use, or licenses and stations in Control Center are misallocated. Follow these steps to assign the station in PassagePoint: ​ The user "admin" should be able to log in, regardless of ...
    • How do I move PassagePoint Global to a different server?

       Source Machine = Production server is the customer's server that contains the PassagePoint Global “config” folder and database   Destination Machine = New server for the PassagePoint Global “config” folder and database   NOTES:  Source machine and ...