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INTRODUCING THE NEW Online PassagePoint Support Center - Your One STOP for all Your Support Needs! 
Attention PassagePoint Customers & Resellers, you can now gain direct access to Support Tickets with real-time status, as well as full access to our Technical Knowledge Base & PassagePoint Documentation. 
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    • Popular Articles

    • Can you host the PassagePoint Server in the Cloud?

      Can you host the PassagePoint Server in the Cloud? PassagePoint simply requires an IP address for each PassagePoint client to make a connection to the server regardless of where that server is located.  Typically since PassagePoint is an on-premise ...
    • How to enable merge function and manually merge a person record

      1) Log in as admin> go to home> configure system> user roles> edit the admin role> scroll down to the bottom> Check "Enable Merge on Person data> save the changes. 2) Exit PassagePoint and log back in 3) In the Rapid Reg screen, look up the person. ...
    • Automatically add destination from HL7 message

      PassagePoint can auto create destinations from the HL7 message ***NOTE*** The auto creation process runs once at midnight meaning that once passagepoint receives a new location, it is not created till this process is run at midnight This does 2 ...
    • Migrate Data Source to SQL Server

      To migrate to SQL:   1.    Create a clean database in SQL Server.  You can get username/password (SQL authentication) from your DBA (database administrator).   2.    In Database tools => select Migrate data source   3.    Set the JDBC Target Data ...
    • How to Automatically Back-up the PostgreSQL Database

      To automatically backup the PassagePoint PostgreSQL database, create a Windows task with the changes below to invoke the PostgreSQL agent to back up the database. Create a batch file with the line below, and add it to your Window task: pg_dump -i -h ...